How do I access my HRDownloads Training?
Getting Started.
In order to gain access to the training modules which you must complete in order to work for Mirvish Productions, you must activate your account.
Upon receiving a job offer, our HR Intern sets up an HRDownloads (Citation Canada) account for you. You will receive an email from Citation Canada which contains the link to activate your account and set a password. The link expires four hours after it was requested, but clicking the expired link opens a new browser window with instructions for generating a new link. Please note there is a limit to the number of new links you can generate.
Once your account is activated, you're ready to begin your modules!
Please complete the modules within two weeks of receiving them.
Note: in this guide, ‘training(s)’, ‘assignments’, ‘courses’ and ‘modules’ are used interchangeably, but are all used to describe the trainings you must complete as a part of your onboarding with Mirvish.
Accessing Training Modules via Email.
One way to access your trainings is via the email sent by Citation Canada. When you are assigned new training modules, you are sent an email which provides you with a link to access the modules online. By clicking the link under the assignment title, you will be brought to the course page.
Once you are on the course page, you can see the ‘Course Overview’ as well as the ‘Learning Outcomes’ of the individual assignment. To finish any given assignment, you must watch the course video in full, (Accessible from the pink ‘Watch Video’ button). Then, you will be asked to complete a short quiz, which has a required passing grade. You must pass in order for the assignment to be marked as complete.
Accessing Training Modules Via Webpage.
If you can't find the ‘New Assignments’ email from Citation Canada, not to worry, you can still access it through your account on your web browser.
If you have already set up an account, visit app.hrdownloads.com/login and simply log in with the email and password you used to set up your account!
If you have yet to activate your account, search for the welcome email from Citation Canada. Instructions on Getting Started are at the top of this page. If you can't find your welcome email, message the HR Intern so they can support you in setting up your account or resending the welcome email.
I've logged in...Now what?
Once you have successfully logged in, you will be brought to your profile page. This is where you can see your ‘Pending’, ‘Completed’ and ‘Overdue’ Assignments (See below for reference).
If you have yet to complete your assignments, they will show up under pending. Click the ‘View Assignments’ button to see the list of courses you need to complete. When you have successfully passed each of the courses, they will appear under ‘Completed’. If it has been beyond two weeks of receiving the modules, they will be marked as ‘Overdue’. You can still (and should!) complete trainings that are marked as overdue.
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Note: If a 'No Results Found' message appears or you don't have any modules assigned, and you know you have trainings to complete, please message the HR Intern so they can ensure you have been properly set up.
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To finish any given assignment, you must watch the course video in full, (Accessible from the pink ‘Watch Video’ button). Then, you will be asked to complete a short quiz, which has a required passing grade. You must pass in order for the assignment to be marked as complete.
That's all! We wish you the best in completing your modules and thank you for being a part of Mirvish!